Privacy Policy
This policy explains what personal data Mukoko Studio collects, why we collect it, and what we do with it. It is written in plain English.
Who we are
Mukoko Studio is a UK-based digital build studio operating as the successor to Brand Design Solutions Ltd. For the purposes of UK GDPR we are the data controller for personal data submitted through this website. You can reach us at hello@mukoko.studio.
What we collect
- Contact form submissions: name, email, organisation, project notes, budget range, launch date and any other detail you choose to send us.
- Email correspondence: anything you send us directly by email.
- Basic technical data: the user agent string of your browser, recorded alongside contact form submissions to help us spot spam.
We do not run third-party advertising trackers. We do not buy or sell mailing lists.
Why we use it
- To reply to your enquiry and discuss whether we can help.
- To deliver work you have engaged us to do.
- To keep records for tax, accounting and legal obligations.
Our lawful basis is your consent (when you contact us) and legitimate interests (running and protecting the studio).
How long we keep it
Contact form submissions are kept for up to 24 months unless they become part of an active client engagement, in which case we keep them for the duration of the engagement plus six years for tax and accounting purposes. You can ask us to delete your data earlier.
Who we share it with
We use trusted third-party processors to run the studio. These include our backend hosting provider, our email provider, and accounting software. Each processes data only on our instructions and only as needed.
We do not transfer personal data outside the UK or EEA except where the processor uses standard contractual clauses or an equivalent safeguard.
Your rights
Under UK GDPR you can request access to your data, correct it, delete it, restrict its use, object to its use, or receive a copy in a portable format. Email hello@mukoko.studio and we will respond within one month.
If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.
Changes to this policy
If we materially change this policy, we will update the date below and, where appropriate, notify anyone we hold data on.
Last updated: June 2026