Government & institutional systems

Complex records.
Clear services.

Software, data and spatial systems for the work public institutions need to do. From the source record to the service desk, we define the rules, build the workflow and plan the handover.

Discuss your requirements
The Eastgate Centre and neighbouring buildings in central Harare
Eastgate Centre · Harare, ZimbabweDavid Brazier · Credits ↗
Kariba Dam rehabilitation works and the Zambezi gorge photographed from the Zambia side
Kariba Dam rehabilitation · Zambia side · 2023Mulengac · Credits ↗

Infrastructure context: the Kariba Dam rehabilitation, photographed from the Zambia side. Photography is not a Mukoko Studio project reference.

Where we can contribute

Start with the job
the system must do.

Illustrative service architecture

A decision should
leave a record.

For a resource registry, the application, decision and allocated resource need a common reference. Permissions and evidence belong in the design from the start.

  1. 01

    Apply

    Applicant details, documents and a unique reference.

  2. 02

    Review

    Officer checks, validation and recorded decisions.

  3. 03

    Allocate

    An approved assignment against governed resource rules.

  4. 04

    Track

    Status, renewals, change history and management reports.

Shared foundations

Authorisation · Audit events · Data validation · Backup & recovery · Agreed integrations

An example of the service structure we can design. Final workflows, controls and deployment follow the institution’s requirements and supplied evidence.

Delivery & accountability

Define it.
Test it.
Hand it over.

Scope is agreed against the actual brief. Hosting, licensing, third-party products, specialist responsibilities and ongoing support are made explicit.

Requirements & architecture

A requirements traceability matrix, process maps, a data model, integration boundaries and an agreed deployment approach.

Security & information handling

A defined permissions model, audit requirements, data-handling responsibilities and a backup and recovery approach appropriate to the commission.

Acceptance & release

Test scenarios mapped to requirements, recorded defects, acceptance evidence and an agreed release and rollback plan.

Training & operational handover

User and administrator guidance, training, technical documentation and an agreed maintenance and escalation scope.

For procurement teams

A clear conversation
before a commitment.

Share the statement of requirements, deployment constraints, source systems and delivery timetable. We will identify scope, assumptions, dependencies and any specialist input required.

References, statutory documents, accreditations and partner authorisations are supplied where available and relevant to the procurement. This capability page does not represent a contract award or a compliance certification.

Send us the brief Studio leadership & project roles